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Flight attendants break protocol to save dog’s life in the middle of flight

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Undoubtedly, dogs are our guardian angels, and there are so many stories about their heroic – lifesaving – actions. Nonetheless, even an angel could find in need of help. But when this tiny pup needed help, two flight attendants stepped up and saved her life!

When Michele Burt, her husband Steven, and their three dogs went on a board of a JetBlue plane from Florida to Massachusetts, it supposed to be a routine flight since they have traveled for many times. Respecting the protocols, the Burts had the dogs in carriers under their seats. But shortly after the take off, Michele noticed that one of her dogs, Darcy – a lovely French Bulldog – was having some breathing problems.

📷 Facebook/The Everyday Jumpseater

Worried, Michele open Darcy carrier’s door to check on her. The woman was aware she was acting against the flight company’s protocol, but her dog’s life was at danger.

“I noticed that her tongue was blue, and I am aware that is a sign of insufficient oxygen”, the woman later explained. “I pulled her out from under the seat and placed her on my lap to cool down and help her relax as she was panicking and breathing frantically.”

Flight attendant Renaud Spencer, had no idea what’s going on, so she initially asked Michele to put back her dog, as the flight protocol is extremely strict in these situations. However, she soon realized it might be something serious, so she rushed to help, but not before alerting her colleague Diane Asher.

📷 Facebook/The Everyday Jumpseater

The two women, initially used some ice bags to cool Darcy down, but unsuccessfully, though. Then, Renaud – who also owns a French Bulldog, had another idea. One that goes against the protocol, though. However, she was ready to take the risk, to save the poor dog’s life.

“She [Renaud] brought a small oxygen tank with a mask attached and offered it saying, ‘Maybe this will help,’” Michelle said. ““I believe Renaud and Diane saved a life, some may reduce the value of life because Darcy is a canine — I do not.”
📷 Facebook/The Everyday Jumpseater

The two flight attendants action saved Darcy’s life, even though that meant they had to act against the rules. So, after they landed, and Darcy fully recovered, Michele decided to wrote a letter to thank these two very kind woman. “I wanted to say thank you JetBlue and thank you to Renaud and Diane for doing their job and also being great humans!”

Here you can read the entire letter:

From a friend of a friend: ❤️❤️❤️

Hey everyone! A friend of mine wrote this letter to JetBlue about her recent experience traveling with her dog Darcy. It’s an important message and a great reminder that we need to pay attention to all our passengers, including dogs!


“Dear JetBlue,

In a time when the news cycle is so negative and divisive it helps to be reminded that good people are doing good things on a daily basis even if it is in small ways or big ways like yesterday when I believe the Attendants on Jetblue flight 330 probably saved my French Bulldog Darcy's life.

We were on flight 330 MCO to ORH yesterday.I live in Boston but have a home in Florida. I was returning for the season to my home in MA, and traveling with my husband and our three small dogs. We have done this for twelve years without incident with our pets. The pups are great and know the drill and get excited to travel. On the flight back our three year old French Bulldog Darcy, started pushing her head against the mesh part of her carrier and my husband had said to lay down, she is very obedient and normally would just lay her head down upon reassurance. But she continued, so I thought perhaps she was warm and loosened the zipper on her carry-on so she could poke her face out. I noticed that her tongue was blue and I am aware that is a sign of insufficient oxygen (Hypoxia) so I pulled her out from under the seat and placed her on my lap to cool down and help her relax as she was panicking and breathing frantically. The flight attendant came and politely told me that regulation is that that the pet was remain under the seat in her carrier. I apologized and explained that she appeared to be in medical distress, (blue tongue and gums). I gave her some water and just let her sit on my lap hoping she would be okay.

We all are affected by cabin pressure and oxygen fluctuations, human, canine and feline, etc., but the fact that the Attendants were responsive and attentive to the situation may have saved Darcy’s life. Though some may reduce the the value of a pets life and applying lifesaving efforts to a dog the attendants applied their skills in a humane and caring way that I like to think represents the best in all of us as human beings.

Two crew members (Renaud and Diane) brought ice in bags and she was still breathing fast. She continued to pant heavily. Renaud, who explained that he also had a French Bulldog “ Penelope” brought a small oxygen tank with a mask attached and offered it saying “maybe this will help”. I placed the mask over her face, and within a few minutes she became alert and after a short time she didn’t want the mask. I believe Renaud and Diane saved a life, some may reduce the value of the life because Darcy is a canine, I do not.

The family seated behind us offered help and baby wipes and the little boy in the seat watched as the flight Attendants helped an animal in distress, and said as he deplaned “ I am glad they helped her get better”.

Fred Rogers said “My mother would say to me, ‘Look for the helpers. You will always find people who are helping.’ To this day, especially in times of disaster, I remember my mother’s words, and I am always comforted by realizing that there are still so many helpers — so many caring people in this world.”

Renaud Spencer and Diane Asher were the helpers today. It may have been only a “dog” to some, not a major disaster certainly, but a family member to us. Goodness and kindness along with the ability to assess a medical crisis, albeit a canine in crisis saved the day. But the little boy in the seat behind Darcy was paying close attention.

Darcy has made a complete recovery and I will confirm with my vet and will not fly with her in the future without my vets clearance.

But I wanted to say thank you Jetblue and thank you to Renaud and Diane for doing their job and also being great humans. My husband travels frequently and we are grateful for Jetblue and the ease and comfort of the extra -legroom, tv service and general decency among staff that we observed over the years but now we have another reason to be grateful. Thank you.

Sincerely,

Michele

When finding about the situation, the company couldn’t be prouder. They even praised the two women for their actions! “Our mission is to inspire humanity, and we’re very proud of those outstanding crew members who consistently demonstrate a passion for excellent customer service,” JetBlue wrote in a statement.

REFERENCE/S:
Flight attendants break protocol to save dog’s life in the middle of flight|MajesticAnimals.net

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